Consistency is key for Baines Wilson. The Cumbrian legal practice has set the bar high, forging a reputation as highly competent group of technical lawyers that can hold their own with the very best national and international firms.
That’s why having a consistent, reliable broadband service is vital. The hard work put into creating a strong brand and reputation could easily be undone if the firm was unable to contact clients, remote staff, or access its internet banking.
Solway Comms makes the perfect broadband provider, with its reliability, quick fix time, and easy to contact customer support team.
Here’s what Baines Wilson said about working with us.
Baines Wilson relies on broadband
“A good reliable internet connection is one of the most important things for our business. The majority of our work is carried out by email, our phones work on SIP, we have people working remotely who require connection to our servers, internet banking; the list goes on.”
Consistency is key
“All of this technology is great, but when most of what you do requires an internet connection, it needs to be consistent. Whilst we put a lot of thought into our business continuity plan, we would still face some restraints if we lost our main internet connection.”
The benefits of local
“Just as important to us as the reliability of the internet is our ethos to work with as many local companies as possible.
“Even when the larger national companies come knocking at the door trying to offer impossibly cheap prices, we like to support other local companies by giving them our business.
“With Solway, we have achieved great service from a great local company. Having been a client for years, we can count on one hand the times when we have had to contact them over any connection issues; usually issues that have arisen from a wider national problem.”
“On those occasions when it is necessary to contact them, the ease of contacting a local team with knowledge of your business and setup is a major plus factor.”
If a reliable internet connection is important for your business, get in touch with Solway Comms to see how we can help. You can call our customer service team on 01228 21 71 71.