Cumbria’s hospitality industry is enjoying a hectic and bumper summer as holidaymakers stay in the UK, whilst many countries remain on the amber and red lists.
One business hoping the hospitality boom continues is the renowned Golden Fleece, set to reopen as The Fleece at Ruleholme in October. Located between Carlisle and Brampton, The Fleece has been completely rebuilt, including facilities for businesses, weddings, restaurant and 14 guest rooms.
This high end development, over a year in the making, will give the area an iconic new destination, attracting people travelling in from Carlisle airport, people visiting Hadrian’s Wall and the Lake District, and local diners.
Owners David Corkhill and Robert Cowan, have left no stone unturned in ensuring the venue stands out, including a broadband connection fit for the needs of guests and businesses in 2021. The Fleece will reopen in September this year.
Guests now expect to be able to entertain themselves by watching Netflix, connect with colleagues, and share wedding snaps, using their own devices and streaming platforms rather than relying on hotel tech.
This means that the broadband connection is even more vital, which is why more business owners like David and Rob, are choosing the most reliable option.
With so many people logging on, a basic connection isn’t suitable, and it is important to have minimal downtime, with local expertise and engineers available on demand.
That’s why The Golden Fleece is one of many businesses that have chosen Solway Comms to provide a fast and reliable broadband connection.
So what has changed for the 2021 hospitality business digitally?
- Businesses are using VoIP (video and calls through wifi) and platforms like Microsoft Teams, to communicate
- People are using their technology with your broadband connection, rather than just your hardware
- Netflix and digital radio are preferred to TV and hotel services
- 100% up time is vital
What about running the business?
Not only does the broadband connection need to meet the needs of guests, it’s also key to running the business.
Accounts, payment systems and booking systems are online or cloud-based, business calls are made using VoIP systems, and staff communication is increasingly digital.
The most important thing digitally for hospitality business owners is peace of mind, according to David. “Having guaranteed speed and reliability with quick resolution times means one less thing to worry about. People think they have to go with BT but that isn’t the case. We chose to use Solway Comms for our connection because it is reliable, with local engineers on hand to respond quickly.
This has also helped us to futureproof the business – whatever devices and streaming and collaboration services people use in future, we will be ready to accommodate them..
We are offering new business customers a free meal for two with The Golden Fleece, give us a call on 01228 217171 and click here to see full terms and conditions.