You may not have heard of Direct Internet Access (“DIA”) but it’s a pretty amazing way of getting about the best internet connection possible.
It’s more exciting than it sounds and could really transform your business and save you a lot of time and effort. Here’s our guide.
What is Direct Internet Access?
DIA means you are connected DIRECTLY to the internet super highway. You aren’t connected to a green cabinet at the end of the road, sharing with lots of others. Pure and simple, direct internet access.
This is provided in two main ways – either via a cable laid under the ground, or the way Solway Comms specialises in, wirelessly.
This is much easier and cheaper to install but provides the same, if not better results. We are able to provide this service, through our Business Direct packages.
Rather than having to dig up the ground, a small transmitter is simply fitted to your business premises, which receives broadband wirelessly from one of our masts.
Who is it for?
DIA is the connection of choice for businesses which have discounted standard broadband and even fibre connections as not being sufficient for their online demands.
This is becoming more and more common as services move online, data is stored in the cloud, and a fast reliable connection that isn’t shared with others is vital.
How does it work? DIA has an uncontended and symmetrical bandwidth – that sounds complicated but it’s really quite simple. It means that you aren’t sharing with others, and your upload and download speeds will be the same. www.solwaycomms.com/what-makes-a-good-broadband-connection
Multiple users can be online doing multiple tasks at the same time, which is particularly important for businesses using lots of cloud-based storage and applications as is increasingly common across all industries.
For ultimate reliability and a rock-solid connection to the internet, DIA is a robust solution for businesses heavily reliant on being connected, where continuous and reliable online access is of the utmost importance.
How is it different?
You may have heard of ‘leased line’ (basically a dedicated cable running directly from your business to the internet superhighway).
Our wireless DIA service provide all the benefits of a traditional leased line service, minus the hassle and wire.
Imagine how much time and money is saved by not having to dig up streets to install a great long cable from your business.
With a standard BT connection you could be sharing a line with dozens of other people, who are each connected to dozens more, all connecting to the same green cabinet box (the ones you see at the end of your street). This is why some connections are slow and unreliable.
Why choose DIA?
1. It’s really quick to install
We can send an engineer to look at your premises normally within 48 hours and assess whether DIA can be installed (it probably can if you’re in our patch).
The transmitter can normally be fitted, and activated, within a month of us receiving an order – that’s about a fifth of the time it takes to install a typical fibre line.
With wireless it’s very simple. Our expert engineers will come to your site, fit a dish to your building, and you’re good to go. It’s that simple. No planning permission, no disruption, no delays.
2. You will probably save money
The equipment required to install a wireless DIA connection is smaller, cheaper, and easier to fit than fibre, plus you don’t have to pay for any roads to be dug up.
With a fibre, the further you are from a fibre access point, the more expensive and disruptive an underground line becomes.
This distance doesn’t matter with wireless, because the data is carried between two points via an aerial signal which doesn’t lose performance over distance.
3. Local customer service team
We’re an established local business that wants to support others. Our service team, engineers, and management are all based in an office in Carlisle and are just a phone call away. The big boys and legacy providers can’t match that.
We guarantee your upload and download speeds with a service level agreement – meaning we WILL deliver what we claim, rather than just giving you a ‘maximum speed’ and then letting you down.
We will also be contracted to fix any issues within an agreed period of time, often four hours.
Read more about our Direct Internet Access packages here.