The number of home-based businesses has grown remarkably in recent times – 23% in the past decade. But if you’re one of the growing number of home workers, do you actually need ‘business broadband’?
It’s not a legal requirement for businesses to have business internet, but there are plenty of benefits to upgrading your package from a home one to a business one. Here’s why…
1. Impressive service levels
Business broadband packages should include a service level agreement (ours all do and are pretty impressive), meaning your connection MUST be fixed within a given time period.
That’s not to say that you won’t get good customer service if you’re a home broadband customer, but businesses have access to guarantee
Businesses prioritise reliability, – if your business depends on a constant internet connection, losing service for an extended period of time could be catastrophic.
2. Faster uploads
Upload speeds are more important for businesses than residential home users. This is because businesses are more likely to need to upload documents, videos, spreadsheets, and conduct video conferencing calls.
Make sure your home business has a good upload speed – it’s often forgotten about and the headline figures that businesses advertise are normally the big download figure.
No matter what speed package you choose, broadband providers often prioritise business broadband over residential connections on their networks.
If your business and your neighbour’s home connection of both vying for bandwidth, you’d likely be first in the queue, allowing you to maintain high speeds at all times.
Business broadband packages typically provide faster speeds, with fibre and direct internet options.
If your business published online, conducts video calls or hosting a website or server, a high upload speed will dramatically increase your performance.
Some residential packages mean you are sharing the same line with several other users and neighbours, whereas business packages are available that mean you aren’t sharing with anyone.
This means your speeds are less likely to drop at peak times.
Many businesses now use VoiP calls, rather than a traditional landline. That means using the internet to make and receive calls rather than a landline.
Business broadband packages can include these type of call options that are sometimes unavailable to home broadband customers.
VoiP, call management and forwarding services and inclusive landline and mobile calls are just some of the features that can be bundled with business broadband packages.
6. Unlimited data
Home businesses need to ensure they have a connection without download limits. This isn’t an issue for Solway Comms users because all of our packages allow you to download as much as you need to each month.
Residential packages often include data caps, which would be hugely inconvenient for your home business. Imagine you couldn’t download a key document or email from a client because you have reached your data cap.
To find out more about our home business packages, give our team a call on 01228 217171, or view our packages online here.